Payment processing for lash and brow studios.
Membership programs, fill appointments, tech commission, prepaid lash sets. Reyna Pay's SalonTransact handles the recurring-revenue patterns lash and brow studios actually live on, the recurring billing, fill cadence tracking, and retention math that turn one-time customers into members.
Your business is recurring revenue. Why is your processor treating it like retail?
Lash and brow businesses depend on fill appointments and membership programs. The processor needs to handle that workflow natively, not as a bolted-on afterthought. When it doesn't, you bleed members, miss fill cadences, and lose money you should be keeping.
- →Failed membership payments don't retry intelligently, members churn and you don't even know.
- →Customers overdue for a fill aren't surfaced anywhere, so you don't reach out and they go to a competitor.
- →Prepaid lash bundles aren't tracked, so customers redeem them without it showing up correctly on your books.
- →Junior vs. senior tech commissions get manually calculated every pay period.
What changes when membership math is handled right.
Real numbers from lash studios on our SalonTransact platform.
Lash studios run on memberships and fills.
Unlike one-off services, lash and brow businesses depend on recurring fill appointments and membership programs. Reyna Pay handles the recurring billing, retention math, and fill-cadence tracking native to the platform, not as a bolted-on afterthought.
Features built for lash & brow studios.
Membership program management
Monthly fill memberships with automatic billing, member-only pricing, and clean retention analytics. Card-on-file is required for memberships and works natively. Failed payments retry on a smart schedule. Members get retention emails before access pauses.
Fill appointment tracking
When was the customer's last full set? Their last fill? Reyna Pay tracks the cadence and alerts staff when a customer is overdue. Reports surface customers who haven't been in within their typical fill window so you can proactively reach out before they go to a competitor.
Tech commission attribution
Service revenue and tips attribute to the lash/brow tech who did the work. Junior vs. senior commission rates supported. Retail product commission tracked separately from service commission. Pay periods close in minutes.
Prepaid set bundles
Customer prepays for a full set + 3 fills. The system tracks the bundle balance, redeems against each visit, and surfaces renewal prompts at the right time. Outstanding bundle liability flows to your accounting reports correctly.
How lash & brow studios actually use Reyna Pay.
Solo lash artist
One artist, room rental setup. Membership program for repeat clients. Card-on-file for the bundle crowd.
Multi-tech lash studio
5-10 lash and brow techs. Junior vs. senior rate tiers. Tech commission attribution per service.
Membership-driven model
Monthly fill memberships drive 60%+ of revenue. Recurring billing with smart retry. Member-only pricing applied automatically.
Bundle and package practice
Prepaid full-set + 3 fills bundles. Balance tracking. Renewal pitches surfaced at the right time.
Multi-location lash group
Three or more locations under one brand. Separate MIDs for clean per-entity accounting. Roll-up reporting at the group level.
Lash + brow combo studio
Lash extensions plus microblading and brow lamination. Service categories tracked separately. Per-service margin analysis.
“We had 15% of our membership payments fail every month and we were losing those members. Reyna Pay's retry logic recovers most of them now. That's real money we used to write off.”
For lash & brow studios, we recommend SalonTransact.
Card-on-file, stylist commission attribution, no-show automation, and booking integration, built for salons.
Learn more about SalonTransactCommon questions for lash & brow studios.
Yes. Recurring billing is built in. Members get auto-charged on their renewal date, with smart retry logic on failed payments and member-only pricing applied to their visits. Pause/resume controls customer-facing.
Customer profiles show last visit date and visit type. Reports surface customers who haven't been in within their typical fill cadence so you can proactively reach out, before they book somewhere else.
Inventory tracking and retail commission supported. Track which tech sold which product and commission accordingly. Retail commission percentages can differ from service commission.
Reyna Pay retries on a smart schedule. Member receives a polite retention email. After a configurable grace period, member status pauses until payment resolves. Recovery rate above 90% on solvent customers.
Yes. Configure tip suggestions or percent-based prompts. Disable for very small transactions if you prefer.
Yes. Each tech gets her own login showing only her own services, tips, and earnings for the day, week, or pay period.
Other verticals we serve.
From the Reyna Pay blog.
Card-on-file at the salon: How to set it up legally and without losing customers
Card-on-file is now table stakes for salons. But there are real legal requirements around customer consent and disclosure. Here's how to do it right.
Why every salon is overpaying for credit card processing (and the math behind it)
Most salon owners have no idea what their effective processing rate actually is, and that's exactly how the industry makes its money. Here's the math, the markup, and how to find your real number.
Ready to upgrade your lash & brow studios payment processing?
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