Multi-pet accounts. Recurring grooming. Boarding deposits.
Pet care has unique workflows generic processors miss. Reyna Pay tracks multiple pets per owner, schedules recurring grooming reminders, captures boarding deposits, and attributes services to the groomer who did the work.
Pet care isn't retail. Stop running it on retail POS.
Recurring grooming on a 4-6 week cadence. Boarding requiring deposits. Multiple pets per owner. Owner-not-pet billing relationships. Pet care needs specific software, not a generic POS that flattens all of these into single transactions.
- →One owner with three dogs, each with different grooming needs and history, gets one customer record.
- →Grooming reminders rely on the front desk remembering, customers go elsewhere when forgotten.
- →Boarding deposits get tracked in a notebook because the POS can't handle it.
- →Groomer commissions calculated by hand, with disputes every payday.
What changes for pet care businesses on Reyna Pay.
Real outcomes from pet grooming and boarding facilities on our platform.
Pet care businesses run on recurring relationships and multi-pet accounts.
Generic POS can't handle the workflow. Reyna Pay tracks each pet separately under one billing account, schedules grooming reminders by cadence, captures boarding deposits cleanly, and attributes services to the groomer who did the work.
Features built for pet grooming & boarding.
Multi-pet customer profiles
One owner, three dogs each with different grooming needs and history. Reyna Pay tracks each pet separately under one billing account with their own service history, special instructions, and visit cadence.
Recurring grooming reminders
Customer profile shows last groom date and typical cadence (every 4 weeks, 6 weeks, etc.). System surfaces customers who are overdue so staff can proactively reach out before they go to a competitor.
Boarding deposit collection
Boarding requires a deposit at booking. Card-on-file pre-authorizes the configurable deposit percentage. Balance captures at pickup. No re-collection, no manual handling.
Groomer commission attribution
Track which groomer worked which dog. Commission calculation per groomer supported with separate rates for grooming vs. baths vs. specialty services.
How pet grooming & boarding actually use Reyna Pay.
Single-location grooming salon
Walk-in and appointment-based grooming. Multi-pet customers handled cleanly. Card-on-file for repeat customers.
Grooming plus boarding facility
Boarding deposits at booking, balance at pickup. Multi-night stays tracked. Daycare add-ons supported.
Mobile pet groomer
Service-at-home billing. Card capture on-site via mobile reader. Per-customer trip tracking for route efficiency.
Multi-location pet care group
Two or more locations under one brand. Separate MIDs for clean accounting per location. Multi-location customer profiles, customer goes to whichever location is convenient.
Specialty grooming (show grooming, breed-specific)
Higher-ticket specialty services. Premium pricing tiers. Service-category margin tracking.
Pet boarding plus daycare
Daily daycare drop-ins, multi-night boarding stays, deposits, and add-ons (extra walks, training, etc.). All combined in one customer profile.
“We were forgetting to follow up with customers between grooming visits and losing them to other shops. The recurring reminder workflow alone got us 30+ customers back in our first quarter.”
For pet grooming & boarding, we recommend Reyna Pay Platform.
PCI-compliant, card-network-certified processing platform. Powers SalonTransact, KasseApp, RunMySalon, and our partner network.
Learn more about Reyna Pay PlatformCommon questions for pet grooming & boarding.
Yes. Each customer account has unlimited pet profiles, each with their own service history, special instructions, and visit cadence. Owner sees all pets under their billing account.
At booking, the system pre-authorizes a deposit (configurable percentage). At pickup, the balance is charged against the same card-on-file. No re-collection needed.
Yes. The system tracks each pet's last groom and typical cadence. Staff get a list of overdue customers each week to call. You can also automate email reminders to customers directly.
Yes. Each groomer sees only their own services, tips, and earnings for the day, week, or pay period. Owners see everything across all groomers.
Configurable add-ons supported. Each add-on has its own pricing, attributes to the same groomer (or a different one), and reports separately for margin analysis.
Yes. Each pet profile has a notes field for special instructions (aggressive, allergies, sensitive areas, etc.). Notes surface on every visit so the groomer is never blindsided.
Other verticals we serve.
From the Reyna Pay blog.
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Ready to upgrade your pet grooming & boarding payment processing?
Apply in two minutes. Most merchants approved within 24 hours.